Overview
Courier Jobs in Blantyre, Southern Region, Malawi, Malawi at DHL Express
Title: Courier
Company: DHL Express
Location: Blantyre, Southern Region, Malawi, Malawi
Role Context
To Sort, deliver and pick up shipments for a specific courier route, in the most efficient and cost-productive manner, whilst providing a professional inter-face and image to customers and the general public.
Key Responsibilities
Ensure adherence to tight deadlines, picks up, handles and delivers time sensitive documents and packages in a safe and punctual manner considering traffic patterns, alternative routes, traffic regulations, and driving conditions in order to meet customer and DHL time requirements.
Manage the maintenance of allocated vehicle.
Assist with the implementation of best office practices, including being on time and represent yourself in a smart manner.
Carry out pre-start check on the motorbike/vehicles and report any abnormalities.
Proficiency in using navigation devices and mobile applications.
Ensure compliance with all legal / legislative road usage requirements Responsible to maintain and renew your license as required by law
Work under general supervision with regular review and guidance from a supervisor.
Refer complex and unusual problems to supervisor.
Comply with all company policies and procedures, including those in relation to health, safety, environment and community.
Physically fit and able to lift packages of various weights.
Informs Supervisors and Team Leaders on all service-related issues.
Provides quality feedback to customer service on service incidents when need arises.
Generate and provide good sales lead to sales team.
On an ongoing basis, seek out and implement opportunities for continuous improvement within the operation domain.
Minimum Requirements
Knowledge and Skills
Must have proven track record driving manual vehicles/ delivery vans and motorbike
1-3 years of experience in area of responsibility.
Ability to work independently in a team-oriented environment
Intermediate service, production, or support role having greater responsibility to perform all (or most) of the standard work within the function.
Demonstrates basic knowledge of a technical or specialty area.
Readily learns and applies new information/concepts in area of practice.
Full MSCE Certificate of Secondary School
Good communication skills, both oral and written English
Good Knowledge of Lilongwe City Roads and defensive driving certificate will be an added advantage
Behavioral competencies
Honesty
Integrity
Accountable
