Overview
Clinic Receptionist Jobs in Columbus, GA at Paws Humane Society
Supervisor: Director of Clinic Operations
Summary: Providing excellent Customer Service to the customers of Paws Humane Veterinary Clinic
Essential Job Functions
Answer all incoming calls to the Veterinary Clinic
Return voicemails and messages from customers
Schedule clinic appointments
Maintain clean and organized reception work area.
Function calmly in situations that require a high degree of sensitivity, tact, and diplomacy
Provide excellent customer service and exercise friendly, helpful interaction with the public, always projecting a positive attitude and image at Paws Humane Society.
Possess a clear understanding and adhere to standard operating procedures and the policies and procedures of the Veterinary Clinic Department and Paws Humane Society.
Be punctual for scheduled shifts, and maintain a neat, well-groomed appearance.
Must work efficiently, with attention to detail, and demonstrate initiative, motivation, creativity, and enthusiasm for the position and Paws Humane Society.
Follow the directives of the department manager and perform duties responsibly.
Engage with volunteers consistently, communicating professionally and respectfully. Including communicating gratitude to volunteers for their service and dedication as appropriate
Duties and Responsibilities are not to be construed as exclusive or all-inclusive and may evolve over time. Other duties may be required and assigned.
Knowledge, Abilities, Skills and/or Qualifications Necessary to Perform Essential Job Functions
Must have 3+ years fast paced receptionist/customer service experience
Experience with multi-line phone systems
Must be able to sit for extended periods of time
Must have the ability to communicate effectively and use normal or aided vision and hearing.
Must be able to utilize computer technology in a paper-light environment
Capabilities Necessary to Perform Essential Job Functions:
Ability to communicate orally and in writing with pet owners, staff, volunteers, the general public and other employees.
Ability to exercise the judgment, decisiveness and creativity required in situations involving the evaluation of information against sensory, judgmental and/or subjective criteria, as opposed to criteria that are clearly measurable or verifiable.
Job Types: Full-time, Part-time
Pay: From $14.00 per hour
Benefits:
Employee assistance program
Employee discount
Life insurance
Paid time off
Professional development assistance
Schedule:
Day shift
Monday to Friday
Work Location: In person
Title: Clinic Receptionist
Company: Paws Humane Society
Location: Columbus, GA
Category:
