Overview
Client Services Supervisor Jobs in Melrose, MA at Melrose Animal Clinic
Full Job Description
Company Overview
Melrose Animal Clinic is a small yet prestigious AAHA accredited veterinary clinic located in the heart of downtown Melrose. We pride ourselves on using state-of-the-art equipment and practicing cutting-edge medicine to provide exceptional care for our patients. Our dedicated team is committed to delivering the best client and patient care in a supportive and collaborative environment.
Summary
We are seeking a Front Desk office manager to join our dynamic team at Melrose Animal Clinic. In this role, you will be the first point of contact for our clients, providing outstanding customer service while managing the front desk operations. Your contributions will be vital in supporting our mission to deliver top-notch veterinary care.
Responsibilities
Greet clients and their pets with a warm and friendly demeanor.
Manage appointment scheduling and calendar coordination efficiently.
Handle phone inquiries with professionalism and courtesy.
Perform data entry tasks accurately, maintaining client records.
Manage a team of customer service super stars
Ensure the front desk area is organized and welcoming at all times.
Provide support to veterinary staff as needed to enhance patient care.
Requirements
Proven experience as a receptionist or in a similar role, preferably in a medical or veterinary setting with management experience
Strong computer literacy with proficiency in data entry and office software.
Excellent phone etiquette and communication skills.
Ability to manage time effectively and prioritize tasks in a fast-paced environment.
Organizational skills with attention to detail are essential.
If you are passionate about animal care and enjoy working in a collaborative environment, we invite you to apply today to become part of our dedicated team at Melrose Animal Clinic!
Job Type: Full-time
Pay: $22.00 – $30.00 per hour
Expected hours: 33 – 40 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Relocation assistance
Retirement plan
Tuition reimbursement
Vision insurance
Experience:
Customer service: 2 years (Required)
Ability to Commute:
Melrose, MA 02176 (Required)
Ability to Relocate:
Melrose, MA 02176: Relocate before starting work (Preferred)
Work Location: In person
Title: Client Services Supervisor
Company: Melrose Animal Clinic
Location: Melrose, MA
Category:
