Overview

Client Services Representative Jobs in Ohio, United States at National Veterinary Associates

Title: Client Services Representative

Company: National Veterinary Associates

Location: Ohio, United States

Client Service Representative (CSR) – Join Our Friendly Team!

Location: Oak Pointe Veterinary Care

Oak Pointe Veterinary Care, a full-service companion and exotic pet hospital, is looking for a friendly and organized Client Service Representative (CSR) to join our team! If you love working with people and animals, this is the perfect opportunity to grow in a rewarding environment.

What You’ll Do

Greet clients with a warm, professional attitude and provide exceptional customer service

Schedule appointments, manage phone calls, and assist with client check-in/check-out

Process invoices, payments, and maintain accurate client records

Assist with administrative tasks to keep the hospital running smoothly

Help create a welcoming, positive atmosphere for clients and their pets

What We’re Looking For

Customer service or relevant experience is required (veterinary experience is a plus but not mandatory)

Strong communication and organizational skills

Ability to multi-task in a fast-paced environment

Passion for animals and providing excellent client care

Why Oak Pointe?

Experienced, Supportive Team – Our Hospital Manager has been with us since opening in 1995, and many of our team members have been here for years.

Great Work-Life Balance –

Flexible scheduling, no evenings or on-call shifts

Rotating half-day Saturdays

Competitive Pay & Benefits –

Hourly rate based on experience

Full benefits package (health, dental, vision)

Pet care discounts

Uniforms provided Monday–Thursday; fun, patterned scrubs encouraged on Fridays & Saturdays!

Team-building activities, staff celebrations, and a welcoming culture

If you have strong customer service skills and want to be part of a friendly, animal-loving team, apply today!

Join Oak Pointe Veterinary Care and make a difference in the lives of pets and their owners!

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