Overview
Client Service Representative Jobs in Pocatello, Idaho, USA at Western Veterinary Partners
Community Animal Hospital is seeking a Client Service Representative to join our team!
Are you a people-person who loves animals? We’re looking for a friendly, compassionate, and organized Client Service Representative (CSR) to be the welcoming face of our veterinary hospital!
Ideal candidates will have previous experience in customer service or an administrative role—preferably in a veterinary or healthcare setting—and bring exemplary customer service skills to every interaction. You’ll be the bridge between our clients and our medical team, so excellent verbal and written communication is a must.
Our hospital moves fast, and we need someone who can multitask like a pro, prioritize tasks on the fly, and keep a calm and positive attitude throughout the day. We value a true team player—someone who’s always ready to jump in and support coworkers whenever needed.
If you’ve got empathy for both pets and people, a basic understanding of pet care, and the flexibility to work evenings, weekends, holidays, and occasional overtime—we want to meet you!
Let’s make a difference together—one pet and one client at a time.
This is a flexible, full-time, or part-time position, with a 4/10 schedule and availability needed Monday-Saturday, with rotating or intermittent holidays as needed.
Full-time benefits and compensation:
Compensation: $14-16/hour, based on experience and skill set
Health package:
Medical, dental, and vision insurance
Life insurance and disability
Employee Assistance Program
401k options
Paid time off
6 Paid Holidays
Personal pet discount
Uniform allowance
Minimum qualifications and skill set:
3+ years of client service experience
Previous veterinary experience is required
Must be able to lift 40lbs unassisted
Proficiency in the following skills:
Excellent communication skills, both verbal and written
Ability to multitask and prioritize tasks in a fast-paced environment
Empathy towards animals
Understanding of basic pet care principles.
Google platforms (drive, docs, sheets, etc)
If you’re interested in joining a fantastic team, we encourage you to apply. We look forward to hearing from you!
CAH offers high quality and compassionate veterinary medicine, surgery, dentistry, boarding, and emergency services to our community’s companion animals. With a focus on building relationships with our patients, clients, team members, and our community, our tightly knit team provides superior care while upholding our AAHA-accreditation.
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Title: Client Service Representative
Company: Western Veterinary Partners
Location: Pocatello, Idaho, USA
Category: Outdoor/Nature/Animal Care, Customer Service/HelpDesk
