Overview
Client Service Representative Jobs in Lebanon, NH at Stoney Brook Veterinary Hospital
We are a 4 doctor, small animal hospital looking to add one more to the team! We have recently grown and are looking for someone comfortable being the face of our company! You are the first person clients see when they visit. We want our clients to feel at home and welcomed. Our applicants should be familiar talking on the phone and scheduling appointments. We love our patients and treat them with the highest quality medicine we have available and our clients are like family!
Responsibilities
Greet and welcome guests as they arrive at the hospital
Answer phone calls and emails
Schedule appointments and procedures
Process payments; including filling out insurance claim forms and payment option forms (i.e. Care Credit Applications and billing)
Receive and send medical records
Perform other clerical receptionist duties such as photocopying and faxing
About You:
Friendly, kind, and thoughtful about our clients’ needs and pets
Able to prioritize tasks
Hands-on experience with office equipment (e.g. computers running Windows, fax machines, printers, phone systems)
Professional attitude and appearance
Solid verbal and written communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Superb customer service skills
Starting pay is commensurate with experience & skillset ($14-$17).
Benefits include:
Medical, Dental, and Vision Insurance
Paid Vacation, Holidays, and Sick Time
401(k) with Employer Matching
Employee Pet Discount
Short/Long Term Disability
Life Insurance
Four Day Work Week (with occasional Saturday half-shift)
Our current business hours are M, T, & F from 7:30am to 5:00pm and W & Th 7:30 am to 7:00pm and every other Saturday 7:30am to 12pm.
Stoney Brook Veterinary Hospital is an equal opportunity employer. Learn more about our practice on our website (https://StoneyBrookVets.com) or check us out on Facebook (https://facebook.com/stoneybrookvets).
Job Types: Full-time, Part-time
Pay: $14.00 – $21.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Work Location: In person
Title: Client Service Representative
Company: Stoney Brook Veterinary Hospital
Location: Lebanon, NH
