Overview
Client Service Representative Jobs in Carpinteria, CA at VCA Animal Hospitals
Job Overview
We are seeking a dedicated and enthusiastic Customer Service Representative to join our fast paced veterinary team. In this role, you will be the first point of contact for our customers & pets, providing exceptional service and support. Your ability to communicate effectively and handle inquiries will be crucial in ensuring customer satisfaction.
Duties
Respond promptly to customer inquiries via phone, email, in person.
Provide accurate information regarding services.
Handle cash transactions and ensure accurate cash handling procedures.
Conduct outbound calling to follow up on customer inquiries or feedback.
Maintain detailed records of customer interactions through data entry.
Utilize effective phone etiquette to create a positive experience for customers.
Collaborate with team members to resolve complex issues and improve service.
Qualifications
Strong communication skills in English; multilingual abilities are a plus.
Previous experience in a veterinary clinic preferred.
Proficient in data entry with attention to detail.
Ability to handle cash transactions accurately.
Comfortable with outbound calling as part of follow-up procedures.
Excellent phone etiquette and interpersonal skills.
Ability to type efficiently while engaging in conversations with customers.
Join us in delivering outstanding customer service that makes a difference!
Job Type: Full-time
Pay: From $16.00 per hour
Expected hours: 30 – 40 per week
Benefits:
401(k)
Health insurance
Paid time off
Shift:
12 hour shift
8 hour shift
Day shift
Evening shift
Night shift
Ability to Commute:
Grand Junction, CO 81501 (Preferred)
Ability to Relocate:
Grand Junction, CO 81501: Relocate before starting work (Preferred)
Work Location: In person
Title: Client Service Representative
Company: VCA Animal Hospitals
Location: Carpinteria, CA
