Overview
Client Service Representative Jobs in Greensboro, NC at Southeast Community Animal Hospital
Southeast Community Animal Hospital is seeking a Client Service Representative to join our Reception team! Our CSRs serve a vital role as the first and last point of contact with a client and their pet. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team, and ensuring a welcoming atmosphere.
In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service, who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.
This is a part-time position with coverage needed every Wednesday and some Fridays.
Benefits and Compensation:
Compensation: $14 – $16/hour, based on experience and skillset
Personal pet discounts
If interested, the ability to cross-train as a Veterinary Assistant!
Minimum Qualifications and Skillset:
1+ years of client service experience desired
Proficiency in the following skills:
Exceptional client service skills required
Ability to compassionately educate clients
Patience
An empathetic listener
Detail oriented
Thrive in a very fast-paced environment!
About Southeast Community Animal Hospital:
Our practice philosophy is simple—to provide the best of medical and surgical care for our patients and to enjoy doing it. Our hospital was established in 1991 and has been providing exceptional care to North Carolina pets ever since. We are an AAHA-Accredited, multi-doctor hospital that is in a great, quiet location. We prioritize work/life balance and teamwork amongst our staff. Our incredibly talented doctors most often perform soft tissue surgery, mass removals, orthopedics, dentistry, and foreign bodies. We have excellent team longevity, with multiple staff members proudly choosing SECAH for 10+ years! To learn more, we invite you to check out our website or read some of our stellar Google reviews.
Title: Client Service Representative
Company: Southeast Community Animal Hospital
Location: Greensboro, NC
