Overview

Client Service Representative Jobs in Gaylord, MI at Otsego Lake Veterinary Clinic

Full Job Description

About us

Otsego Lake Veterinary Clinic is a privately owned business in Gaylord, MI. We are looking for a Customer Service Representative to join our team. The ideal candidate will provide exceptional customer service to our clients. Candidates should have excellent communication skills, be able to work independently, and have a strong attention to detail. This is an excellent opportunity for someone who is passionate about helping pets and providing outstanding customer service. All candidates must be able to pass a criminal background check.

Job Responsibilities:

Greet and direct clients within the clinic.

Schedule and confirm appointments

Relay messages within the software and between clients and medical team

Maintain records in an organized manner.

Follow up with customers to ensure their satisfaction.

Provide feedback to management on customer service issues.

Job Type: Full-time

Pay: $13.00 – $16.00 per hour

Benefits:

401(k) matching

Dental insurance

Employee discount

Flexible schedule

Health insurance

Paid time off

Paid training

Vision insurance

Compensation Package:

Bonus opportunities

Yearly bonus

Schedule:

Monday to Friday

Work Location: In person

Title: Client Service Representative

Company: Otsego Lake Veterinary Clinic

Location: Gaylord, MI

Category:

 

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