Overview
Client Relations, Cashiering, Administrative And CRM Support Associate Jobs in Mandaluyong, National Capital Region, Philippines at CARA Welfare Philippines
Title: Client Relations, Cashiering, Administrative And CRM Support Associate
Company: CARA Welfare Philippines
Location: Mandaluyong, National Capital Region, Philippines
Company Description CARA Welfare Philippines is a volunteer-run, donation-supported non-profit organization founded in 2000 and dedicated to improving the lives of stray animals. The organization promotes humane stray population control through CNVR (Catch-Neuter-Vaccinate-Return), community education, and accessible veterinary services. CARA also runs an active adoption program that connects rescued animals with responsible, loving homes. Guided by the mantra “Adopt. Foster. Volunteer. Donate.”, CARA offers meaningful opportunities for individuals who want to contribute to animal welfare and community impact.
Role Description The Client Relations, Cashiering, Administrative and CRM Support Associate is a full-time, on-site role based in Taguig. The associate will handle front-line client interactions, including greeting visitors, responding to inquiries, and providing information about services, programs, and adoption processes. Daily tasks include managing payments and donations, issuing receipts, maintaining accurate cash and transaction records, and preparing basic financial summaries. The role also involves maintaining and updating CRM records, tracking client and donor information, and supporting data entry and reporting. In addition, the associate will provide general administrative support such as organizing files, scheduling appointments, coordinating with volunteers and partners, and assisting with events and outreach activities.
Qualifications
- Client relations and communication skills, including courteous in-person, phone, and online interaction, with the ability to handle inquiries and concerns professionally.
- Basic cashiering and financial handling skills, such as processing payments, managing cash drawers, issuing receipts, and maintaining accurate transaction logs.
- Administrative support capabilities, including organizing documents, scheduling, record-keeping, and multitasking in a busy environment.
- CRM and data management skills, such as accurate data entry, updating client and donor profiles, and generating simple reports.
- Proficiency in standard office software (e.g., word processing, spreadsheets, email platforms) and comfort using online collaboration tools.
- Strong attention to detail, reliability, and ability to follow established procedures and guidelines.
- Ability to work on-site in Taguig full time, collaborate with a diverse team of staff and volunteers, and maintain a service-oriented mindset.
- Genuine interest in animal welfare and alignment with CARA’s mission and values; prior experience in non-profit, customer service, or administrative roles is an advantage.
- Relevant education or training in business administration, office management, or a related field is preferred but not strictly required.
