Overview
Client Care Coordinator (Veterinary Reception) Jobs in Norman, OK at Rose Rock Veterinary Hospital & Pet Resort
Our organization is looking for a Client Care Coordinator to join our team. The successful candidate will be responsible for managing client relationships, ensuring customer satisfaction, and providing administrative support. The ideal candidate will have excellent interpersonal and communication skills, a strong attention to detail, and the ability to work independently and collaboratively. This is an excellent opportunity for an organized and motivated individual to join a fast-paced environment and make an impact.
Responsibilities:
Manage client relationships and ensure customer satisfaction.(TOP PRIORITY)
Develop and maintain client records including all client interactions.
Coordinate and handle both hospital and boarding schedules.
Provide customer service support to clients.
Assist with the development of marketing materials and campaigns..
Develop strategies to increase customer loyalty.
Must be reliable and on-time for shifts.
Compassionate and empathetic in all situations.
Ability to provide basic veterinary knowledge, including veterinary procedures using veterinary terminology.
Job Type: Full-time
Pay: $13.00 – $16.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance
Schedule:
10 hour shift
12 hour shift
4 hour shift
8 hour shift
Day shift
Evening shift
Weekends as needed
Experience:
Customer service: 1 year (Required)
Ability to Relocate:
Norman, OK 73069: Relocate before starting work (Required)
Work Location: In person
Title: Client Care Coordinator (Veterinary Reception)
Company: Rose Rock Veterinary Hospital & Pet Resort
Location: Norman, OK
