Overview
Client Care Coordinator – Veterinary Jobs in New York, NY at Veterinary Eye Center of NYC
The Veterinary Eye Center, New York City’s premier pet ophthalmology center, with practices in Manhattan and Long Island City, seeks to add a full time Client Care Coordinator to our talented and dedicated team.
We are a state-of-the-art ophthalmology practice with a dynamic, rewarding culture and a focus on employee wellness. The Client Care Coordinator is the first and last point of contact for our clients, our adorable patients, and is the face of the practice. You will work closely with our dedicated clinical staff and be a capable ambassador for the organization to the public, our clients, and to the professional community.
We are passionate about animals, their welfare, and about people and their welfare. Our culture is focused on kindness, respect and a healthy work/life balance to maximize your potential and professional growth.
This is a wonderful opportunity to use and expand your skills and bodies of knowledge in a unique specialty environment.
What We Offer:
$20 – $24/hr.
Four-day workweek
Comprehensive medical, dental and vision coverage
Generous paid time off
Paid maternity and paternity Leave
401(k) with a company match
EAP, wellness and mental health support
AFLAC voluntary benefits
Employee pet discounts
discounted pet insurance through Metlife
Scrub allowance
What You’ll Do:
Greet clients and patients, deliver best in class customer service, and make sure all client questions are answered in an informative and friendly manner
Communicate and collaborate with staff regarding patient care and client questions
Document communications and conversations
Maintain common areas
Perform intake/discharge duties
General administrative duties
Answer multiple phone lines
Fille/dispense medications per doctor’s orders
Manage the appointment schedule
Receive payments for services rendered
What We Need:
Monday – Friday availability
Someone with 2 years of veterinary experience in a customer service or client facing role
A candidate with highly evolved written/verbal communication and organizational skills
Someone that is comfortable around all types of animals – primarily dogs and cats
A person who is exceptionally organized and has a keen eye for detail
Someone with the ability to adapt and work well in a busy environment
A passion for animals
We provide equal opportunities for everyone who applies to and works for VEC, regardless of age, sex, sexual orientation, gender identity, gender expression, race, color, national origin, physical or mental disability, pregnancy or parental status, marital status, genetic information, religion, political affiliation, or any other law-protected consideration that makes you, You.
Title: Client Care Coordinator – Veterinary
Company: Veterinary Eye Center of NYC
Location: New York, NY
