Overview
Client Advisor Jobs in Harrogate, England, UK at Vets for Pets
If you enjoy providing great service and working in a team, we have just the opportunity for you at our Vets for Pets Harrogate Practice.
What your typical day will look like  Your focus is to provide an
exceptional service
to our clients and the best care possible to their pets – providing a link between clients and the clinical team.
Your ability
to build strong relationships with our clients, their pets and the practice team will be critical to your success.
Your great client service during a clients visit will make sure that their absolute satisfaction is given, and that the client leaves knowing that they have received
exceptional service
and look forward to their next visit.
You will greet each client and offer support, guidance, and expertise, managing payments and future bookings confidently. Coordinating the smooth running of the day-to-day routines of the practice will be done using our online booking system, so computer literacy is a must.
This is a Part Time role working 9am to 1pm on Saturdays only.
The attributes required:
You are the friendly and welcoming face for the client and their pets when they arrive at the practice.
You are able to provide guidance by keeping yourself fully up-to-speed with the practice services and any additional services available.
You are calm, attentive and always focus on the clients needs.
You will bring enthusiasm and drive to your role. Your passion for service is matched with your love of pets.
You can deal with everything that is thrown at you, from comforting a client who has had some bad news about their pet or sharing in the joy of a new puppys first visit to the vet.
Your personality is infectious and along with your fellow colleagues, you create a welcoming and
friendly atmosphere
in the practice.
In short, you like to be busy, enjoy helping people and their pets and always endeavour to
make a difference
.
Benefits
In return, we offer such benefits as 20% discount at the Vet Group, Pets at Home and the Groom Room, access to discounts and cashbacks, in-house
career development
opportunities, pension and holiday allowance.
We want our colleagues to be as
diverse
as our clients. Our teams are
inclusive
and celebrate difference so if you meet our role requirements, wed love to hear from you.
Location : HG2 7DB
Pets just see people. They arent biased and they dont discriminate. We take our inspiration from pets, and we value and
respect
difference in all its forms. Our aim is to reflect the
diversity
of the communities we operate in, and every colleague can help us achieve this. We encourage our people to be themselves so even if
your skills
and experience dont perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!
Title: Client Advisor
Company: Vets for Pets
Location: Harrogate, England, UK
Category: Outdoor/Nature/Animal Care
