Overview

Call Center Agent – Veterinary (On-Site) Jobs in Longwood, FL at ShotVet

Are you interested in a helping pet parents book appointments and learn about the right products for their pets?

ShotVet is seeking skilled call center agents to work On-Site at our Longwood, FL office. Join our growing team of folks who help pet parents find our pop-up events, locate records, purchase products and packages, etc. We are one of the fastest growing companies in America!

Minimum Qualifications:

Love for dogs and cats
Enjoy helping people in a calm and loving way
Bilingual in English and Spanish is highly preferred***
Must be able to work weekends as regular schedule***
Can handle multiple calls and chats
Desire to learn about different veterinary vaccines and products
Excellent communication and interpersonal skills

Preferred Qualifications:

Prior exposure to Dialpad
Experience in a call center or veterinary setting

Responsibilities:

Answering incoming calls / chats and responding to client inquiries and concerns
Providing accurate information about our services and products
Scheduling appointments and coordinating with our field team
Maintaining client records and updating our database
Assisting with administrative tasks as needed

WEEKEND WORK REQUIRED. NO REMOTE POSITIONS. FULL & PART TIME AVAILABLE. BACKGROUND & DRUG TEST REQUIRED.

Title: Call Center Agent – Veterinary (On-Site)

Company: ShotVet

Location: Longwood, FL

 

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