Overview
Assistant Underwriter-Medical Jobs in Kigali, Kigali City, Rwanda at Old Mutual South Africa
Title: Assistant Underwriter-Medical
Company: Old Mutual South Africa
Location: Kigali, Kigali City, Rwanda
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Job Description
Underwriting and processing medical business within Company guidelines.
- Apply standard rates, calculate premiums, and underwrite new, renewal business, endorsements, and cancellations.
- Prepare renewal terms for corporate business in time and ensure close and tactical follow up to renew the businesses of renewal letters and follow up.
- Prepare premium invoices and ensure timely premium collection as per the credit policy.
- Follow up on debt collection and reporting
- Ensure accurate benefits set up and membership maintenance in the system.
- Ensure timely scheme performance reporting as per SLA’s with clients and intermediaries and attend scheme performance review meetings as per set guidelines.
- Ensures that systems and procedures covering underwriting operations are adhered to and supervises the Underwriting Assistants to ensure quality and timely service
- Works closely with field marketing staff/agents, brokers to develop and maintain positive business partnerships
- Liaison with brokers/agents and direct clients to verify information, explain and interpret coverage.
- Preparation of member guides and underwriting summaries.
- Generate utilization reports, member statements, and loss ratio trends.
- Ensure compliance with standards of service/Customer service charter in all underwriting operations.
Enforces the no – credit policy and ensures that premiums are up to date for section accounts through timely collection of premiums.
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Skills
Consultative Selling, Customer Complaint Management, Customer Feedback Management, Customer-Focused, Customer Relationship Management (CRM) Software, Customer Service, Customer Service Operations, Customer Understanding, Data Management, Digital Consumer Engagement, Identifying Sales Opportunities, Probing Questions, Sales Data Management, Strengthening Customer Relationships, Upselling
Competencies
Action Oriented
Communicates Effectively
Customer Focus
Decision Quality
Ensures Accountability
Instills Trust
Interpersonal Savvy
Nimble Learning
Education
NQF Level 3 & NQF Level 2 – Below school leaving
Closing Date
10 August 2026 , 23:59
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