Overview
AAHA Animal Hospital, Resort, and Spa Customer Service Rep Jobs in Great Falls, VA at Community Veterinary Partners
Are you passionate about providing outstanding customer service in a supportive, pet-friendly environment? Join our team at our AAHA-accredited veterinary hospital, where we are committed to compassionate care, excellence, and teamwork. We are looking for an experienced Customer Service Representative (CSR) who thrives on making a difference in the lives of pets and their families.
Key Responsibilities:
Warmly greet clients and their pets, ensuring a positive and welcoming experience.
Schedule appointments, answer phones, and manage client communications efficiently.
Accurately process billing, payments, and patient records, maintaining confidentiality and attention to detail.
Collaborate with the veterinary team to support patient care and address client questions or concerns.
Manage front office responsibilities, including maintaining a clean, organized workspace.
Qualifications:
Minimum of 1 year of customer service experience, ideally in a veterinary or healthcare setting.
Strong communication and interpersonal skills with a friendly, patient-focused attitude.
Detail-oriented and capable of multitasking in a fast-paced environment.
Proficient in computer systems, including veterinary software (experience with [Software Name] is a plus).
Passionate about pets and delivering exceptional client care.
What We Offer:
Competitive hourly pay with opportunities for advancement.
Comprehensive benefits package, including healthcare, retirement plan options, and employee pet discounts.
A collaborative and supportive team environment in a hospital committed to AAHA standards.
Ongoing training and development to enhance your skills and grow your career.
If you’re ready to bring your experience and compassion to a team that values excellence, we would love to hear from you! Apply today and become part of a dedicated team making a positive impact in the lives of pets and their people.
Title: AAHA Animal Hospital, Resort, and Spa Customer Service Rep
Company: Community Veterinary Partners
Location: Great Falls, VA
